Legal notice & privacy

Last updated: 6 November 2026

Website publisher

MADU SARL, a limited liability company (société à responsabilité limitée) with a share capital of MAD 100,000, operating Riad Soulmate
Registered office: Dar Lakkar, Derb Aiyad n°12, Quartier Ben Saleh, Médina, 40000 Marrakech, Morocco
Marrakech Trade Register (RC) no. 154417
ICE: 003543449000014
Email: riadsoulmate@gmail.com

Publication director: Audrey Sergeant, managing director.

Design and hosting

Website designed and built by Nobook agency.

Website hosting: Render Services, Inc., 525 Brannan Street, Suite 300, San Francisco, CA 94107, United States.

Database for stay requests: Supabase, with servers located in the European Union (Ireland).

Intellectual property

The texts, photographs, logos and graphic elements on this website belong to Riad Soulmate or to their respective authors. Any reproduction without written permission is prohibited.

Privacy

We collect only what is needed to reply to your stay request, and we never sell or pass on your data.

What we collect and why

Your stay request: name, email, phone number (optional), dates, number of guests and your message. This information is used only to reply to you and, if you book, to organise your stay.
Visitor statistics: the number of pages viewed, the page you came from and the length of your visit, anonymously. No cookies are set, and nothing can be used to identify you.

Who has access

The Riad Soulmate team, to handle your request.
Our booking management tool (Smoobu, Germany), once your stay is confirmed.
Our technical providers (hosting, database), who do not use your data for their own purposes.

How long we keep it

Requests are kept for three years after our last contact, then deleted. Information relating to a completed stay is kept for as long as our accounting obligations require.

Your rights

You may at any time ask to access, correct or delete your data, or object to its use, by writing to riadsoulmate@gmail.com. We will reply within one month.

These rights are guaranteed by Moroccan Law No. 09-08 and, if you live in the European Union, by the General Data Protection Regulation (GDPR). You may also lodge a complaint with the CNDP (Morocco) or the data protection authority in your country.

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